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Nowadays, external hard drive is widely used among ordinary computer users. However, sometimes you may encounter files disappeared from external hard drive issue. This article will show you how to find your files when you can’t see files on Seagate external hard drive.
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Recently, some users report that they can’t see files on Seagate external hard drive. Some users said that their external hard drive shows used space but no files. How does this happen?
Why Can’t See Files on Seagate External Hard Drive
When people can't see their files stored on external hard drive, they will be confused. Some users may ask: why can't I see my files saved to my external Seagate external hard drive? The files disappeared from external hard drive but I do not delete any files or format the drive. It’s just so weird!
Well, the files or folders not showing in Seagate external hard drive issue is not the first time to hear about. And it is very common for people to lose files in such a way. Generally speaking, there are 4 major reasons for this phenomenon that you can’t see files on Seagate external hard drive.
1. The files on your Seagate external hard drive are hidden.
When you can’t see files on hard drive Windows 10 or encounter files missing from external hard drive but still taking up space, there is a possibility that the files are just hidden. If this is the case, you can just follow the steps in this article to unhide the file and that’s simple.
2. File System is damaged or corrupted.
File system can get corrupted or damaged sometimes. And this often caused by improper removal of your external hard drive. Remember to use the “Safely Remove Hardware” option to disconnect external hard drive to avoid data loss caused by file system errors.
If the file system is damaged, your Seagate external hard drive may become RAW (See: How to Fix – External Hard Disk Suddenly Became Raw), thus you are unable to visit the files on your external hard and can’t see files on Seagate external hard drive. To fix the problem, you need to fix the file system errors firstly.
3. CheckedValue is suffering from virus infection.
The folders not showing in Seagate external hard drive issue may occur when the CheckedValue is infected by virus. Some users said they fixed the problem by modifying the CheckedValue. So this article will also illustrate you the detail about this method.
The above are the most possible reasons for that you can’t see files on Seagate hard drive. Actually, files disappeared from external hard drive windows 10 not just happen to Seagate users. People who are using Samsung, Kingston, SanDisk and Toshiba external hard drive also encounter files disappeared from external hard drive Windows 10.
So if you encounter files or folders not showing in Seagate external hard drive or other external hard drives of other brands like Samsung, Western Digital or SanDisk, you can fix the issue by trying the fixes toward Seagate external hard drive files disappeared problem.
Solution 1. Unhide the Hidden Files in Seagate Hard Drive
When you can’t see files on Seagate external hard drive, you can unhide the files to get rid of the issue if the files are hidden. The following contents will show you how to unhide files Windows 10 with detailed steps.
Step 1. Type File Explorer Options in the Windows 10 Cortana search box and click on the best match to get the following window.
Step 2. Go to the View tab. Check the option Show hidden files, folders and drives. Then click Apply and OK.
After that, you can check whether the files and folders not showing in Seagate external hard drive can be seen as normal.
Solution 2. Check and Fix File System Errors
To check and fix file system errors, you can use the free disk check tool MiniTool Partition Wizard Free Edition. And here are detailed steps and screenshots.
Step 1. Download MiniTool Partition Wizard Free Edition by clicking the following button. Install it on your computer.
Step 2. Select your Seagate external hard drive and choose Check File System.
Step 3. Choose Check & fix detected errors and then click Start button. Once you click Start, MiniTool Partition Wizard will check and fix your file system errors immediately.
Step 4. When it is completed, you can close the window and check if your external hard disk files and folders disappeared issue has been fixed.
Solution 3. Modify CheckedValue in Regedit
Step 1. Right-click Windows Start menu choose Run. Then input Regedit in the pop-up window.
Step 2. Then go to the following route:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerAdvancedFolderHiddenSHOWAL
Step 3. Here you can double click it to see if the value data of CheckedValue is 1.
Step 4. If not, you should delete the CheckedValue, create a new DWORD in the blank and name it as CheckedValue. Then change the value data to 1.
Solution 4. Recover Data from Seagate External Hard Drive
If none of the above fixes work, you can use a piece of professional data recovery software to recover the disappeared files from Seagate external hard drive. Here I recommend you to use MiniTool Partition Wizard Pro Ultimate.
MiniTool Partition Wizard Pro Ultimate is a proficient partition manager & data recovery tool, which specializes in hard drive recovery, SSD file recovery, SD card recovery, external hard drive recovery, USB flash drive recovery, and so on.
And all kinds of file types such as documents, excel files, videos, photos, audios, emails, archives can be recovered. MiniTool Partition Wizard can be installed on all Windows versions. If you are running Windows operating system like Windows 10/8.1/8/7, you can try using this tool to find the files that you can’t see on Seagate external hard drive.
To recover data from Seagate external hard drive, firstly, you need to connect your Seagate external hard drive to your computer via a USB cable. Then you can follow the steps as below to start Seagate external hard drive recovery.
Step 1. Get the professional external hard drive data recovery software MiniTool Partition Wizard Pro Ultimate by clicking the following button.
Step 2. Install and launch it on your computer to get the main interface. After that, click Data Recovery from the upper tool bar.
Step 3. Select the drive that you encounter the files disappeared from external hard drive Windows 10 issue. Then click Scan on the lower right corner. The Setting button near the Scan button enables you to set specific file types or files of different file systems to recover. You can set the parameters by yourself.
As you can see from the interface of Data Recovery, there are three parts listed: Recovery Result, Logical Drive, and Hard Disk.
- Recovery Result: this section will record the last scanning result, you can load result from this section directly. Or you can also manually load scanning result if you have exported the scanning result before.
- Logical Drive: this section will list all existing partitions on your computer, including the partitions on your Seagate external hard drive. For partitions that they do not have drive letters, they will be arranged at the end of the list.
- Hard Disk: this section will list all disks on your computer, including external disks and flash drives. You can also select a hard disk to scan, but it might take much time to scan the whole disk.
Besides, if there is any lost partition or unallocated space on your disk, you can find the Lost Partition and Unallocated Space section on the interface of Data Recovery.
Step 4. The Seagate data recovery software is scanning your drive now. During the scanning process, if you find the files you want to but the scanning is not finished yet, you can click Pause or Stop button near the progress bar.
Step 5. After finding the files disappeared from external hard drive, you can check needed files and click Save button on the lower left corner.
To quickly find needed files, you can use the three features to help you when there are too many files scanned out.
- Show Lost Files: This feature will only show you the lost files from your Seagate external hard drive. It enables you to find the needed files very quickly.
- Find: This feature enables you to find the file you need by typing the file name. To make an exact search, you can check Match Case (type uppercase and lowercase letters correctly of file name) or Match Word (type the complete file name including file extension). When the recovery result lists many unwanted files, you can use this feature to find the needed file quickly.
- Filter: This feature allows you to search files by filename/extension, file size, creation or modification date and specific time range. You can also choose to show deleted, lost or normal files on the recovery result.
Step 6. Choose a directory to save the needed files to another drive. It is recommended to save the recovered files on another drive. Otherwise, the lost/deleted data could be overwritten. So don't save the recovered files to your Seagate external hard drive again.
If your disappeared files are less than 1 GB, you can use Minitool Partition Wizard Free to recover the files that you can’t see on Seagate external hard drive, which has the same magic like MiniTool Partition Wizard Pro Ultimate. However, if your disappeared files are more than 1 GB, you need to resort to MiniTool Partition Wizard Pro Ultimate to recover the lost data.
Wrapping Things Up
After reading the above, you must have learned how to find missing files when you come across Seagate external hard drive files disappeared. If you can’t see files on Seagate external hard drive, try the fixes listed in this article one by one.
If you have better solutions toward how to find your files when you can’t see files on Seagate external hard drive, please share it with us.
If you have any question about the use of MiniTool Partition Wizard, you can leave a message in the following comment zone and we will reply as soon as possible. If you need any help when using MiniTool software, you can contact us via [email protected].
At times, everyone struggle with the issue “Seagate external hard drive not showing up“. External, internal, and hard drives do not show up to varying levels. There are times when these drives resist recognizing in computers but can be avail in Disk Management. However, you cannot find these drives anywhere in some cases.
In situations like these, you have to initialize new disks, update disk drivers, perform a drive format, etc. On the other hand, these actions can also result in data loss while fixing the issue “Seagate external hard drive not showing up” in your Windows PC. So, it is better to recover your data beforehand to avoid permanent data loss.
Sometimes, when users plug in their USB devices or external hard drives, they find that their Seagate external hard drives are not showing up on their PC. If the problem persists frequently, it could result in permanent data loss. The issue “Seagate external hard drive not showing up” frustrates a lot of users. To get rid of this problem, make use of the fixes mentioned in this article. You can easily access missing hard drives on your computer through these amazing fixes.
Let’s move on to our list of different fixes to resolve this annoying error without facing any data loss. Also, click here to find out how to use an external hard driveon your PC and the best hard drive for gaming.
Situation 1: New hard drives not recognized by PC
When your computer does not recognize a new hard drive, you can resolve this issue “Seagate external hard drive not showing up” in the following way.
Steps to fix “Seagate external hard drive not showing up”:
In order to fix this error, follow some guidelines to get your hard drive recognized by your computer.
Step 1: Reconnect the drive
In the first step, you have to plug in power and SATA cables into the drive. Now, place SATA cable to the port on the motherboard. Turn on your PC to check if the hard drive works or not. If not, it does not mean your drive is dead, but you have to initialize it first.
Step 2: Select “Initialize Disk”
Next, visit the menu “Start” and tap “Disk Management“. You have to right-click on the new disk that shows up as “Unknown” from there. Select the option “Initialize Disk“. Then, opt for the partition style from the options like GPT or MBR. Tap “O.K.“.
Step 3: Make partitions
You have to create partitions on the new drive by opening Disk Management. Now, make partitions to get your drive recognized by your PC. For this, you have to right-tap on “Unallocated space” and then “New Simple Volume“. Tap “Next” to assign partition size, file system, drive letter, etc. and end the process with “Finish”.
Now, your computer will start to recognize the new drive. You are all set to save data and files on the drive as usual.
Situation 2: Hard drives did not show up in Disk Management
This is a frustrating issue when your drive shows up in Disk Management but not on your computer. In order to resolve the error “Seagate external hard drive not showing up”, you should format your drive in the first place. Meanwhile, you will lose all the data on your drive.
You can perform this task without data loss by taking off inaccessible data before formatting the drive. So, follow some guideline to recover your data.
Steps to recover data from the hard drive:
One cannot access the data that is saved on the drive in the situation where Seagate external hard drive not showing up. You can restore all the precious data with the help of a professional tool like EaseUS Data Recovery Wizard. This software works in the situation when Disk Management detects your drive but not the system.
So, follow some simple steps as listed below to get hands on your precious data.
Step 1: Download EaseUS
Initially, you have to download and install EaseUS data recovery tool on your system. Select the hard drive from where you lost data and then, open the same drive on the data recovery tool.
Step 2: Tap “Scan”
You have to click on the button “Scan“. The scanning process will finish in a while depending on the storage capacity of the drive. Till then, you have to wait patiently.
Step 3: Choose “Recover”
On completion of the scanning process, select the button “Recover” to recover all your lost data. You can take help of options like Extra files, Search, Filter, etc. to locate the desired files on the drive.
Steps for formatting the drive:
To resolve the issue “Seagate external hard drive not showing up”, you have to perform a format on the drive after recovering your important files via EaseUS Data Recovery tool.
Step 1: Tap “Enter”
In the first step, press keys “Windows key+R” together and then, type “diskmgmt.msc” in the dialog box. Now, tap “Enter” after that.
Step 2: Click on “Format”
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You have to right click on the drive partition from Disk Management. Select the option “Format” after that.
Step 3: Tap “O.K.”
Select the cluster size and file system from the prompt window and tap “O.K.” lastly.
Now, your hard drive will show up on your system. You can restore your files on to the drive once again.
Situation 3: External Devices not recognized by PC
When you cannot locate your hard drive on Disk Management or Computer, you can try methods as listed below to get rid of the issue “Seagate external hard drive not showing up”.
Method 1: Check the connection
Firstly, you have to check whether the USB cable is working perfectly or not. You have to replace it on finding any issue with it. Secondly, you can try to plug the hard drive in a different port. Thirdly, you have to check if your hard drive works on another computer or not. If you could not find any issue with any of these things, then there is no problem related to hardware. You can continue with the next method.
Method 2: Update driver on Windows PC
In order to resolve the error “Seagate external hard drive not showing up”, you can try to update the disk driver on your system. The steps for the same include the following:
Step 1: Select “Properties” by right-clicking on “My Computer“.
Step 2: Tap “Device Manager” from the left taskbar and spread out “Universal Serial Bus Controllers“. If your driver is outdated, you will notice a yellow-colored exclamation sign.
Step 3: Choose “Update Driver” and then, opt for the option “Search automatically for updated driver software“.
Method 3: Modify the drive letter
You will need to modify the drive letter of the hard drive after updating the driver. This will protect your drive against signature collisions, which may lead to issues related to detection. The steps for changing the drive letter are as follows:
Step 1: Press keys “Windows key+R” together and type in “diskmgmt.msc” in the box. Click “Enter“.
Step 2: You have to search for the external drive and choose “Change Drive Letter and Paths” by right-clicking on the drive.
Step 3: Allow the drive’s drive letter and press “O.K.” to keep all the modifications. Now, your device will probably show up in Windows PC.
On the other hand, there is another reliable and safe software to fix the issue “Seagate external hard drive not showing up”. This recovery software is called Recoverit Data Recovery, which helps you to recover data from hard drives.
Unique features of Recoverit Data Recovery Software:
- Recoverit restores deleted or lost photos, music, emails, audio, and other files from any device effectively and safely.
- It supports recover from memory card, digital camera, recycle bin, flash drive, and hard drive.
- This recovery tool retrieves data against formatting, drive corruption, sudden deletion, system crash, virus attack, or other situations.
- It can also recover data for you if you are struggling with these issues:Windows Cannot Access the Specified Device Path or File,ce-34878-0, SD card not showing up, the requested resource is in use,Microsoft compatibility telemetry high disk usage, the system cannot find the file specified, your computer is low on memory.
Steps to fix the issue “Seagate external hard drive not showing up”:
Step 1: Download Recoverit on your system and select the recovery mode as “External Devices Recovery“.
Step 2: Now, connect your drive to the computer and make sure it gets detected by the system. Tap “Next” to begin the recovery process.
Step 3:Choose the drive location and select the button “Start” to scan files. After a quick scan, you will be able to see lost files. If not, try the mode “All-Around Recovery“.
Step 4: You can now see lost or deleted files and click “Recover” to retrieve the lost data on the system.
Situation 4: Fix ‘Seagate External Hard Drive Not Showing Up’ on Mac easily
For people who were using Mac and found that your Mac couldn’t recognize Seagate external hard drive, please follow up below steps to fix it with ease.
Try some basic routine checks
- A. Make sure the Seagate External Hard Drive is connected well by re-plug it.
- B. Make sure your cable or USB is not bad by trying a different one.
- C. Try the Seagate External Hard Drive with another PC or Mac to make sure it’s compatible with.
Please mount an External Hard Drive
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If the basic checks are all ok, then the drive is fine. Then you should attach it to your Mac manually. Please mount it automatically after the Mac OS identifies the drive, but sometimes, it does not work.
- A. Firstly, connect the hard drive and then open the Utilities & Disk Utility.
- B. Make sure the disk showed in the left window as External Disk.
- C. Then check the volume if the disk is present. If it’s grayed, then the volume is not mounted. If that’s is the case, please highlight the volume and then select Mount.
- D. You will see the volume shift from gray to normal after mounted. Then open the Finder and navigate to the drive-in Devices.
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Please run First Aid on your External Hard Drive
The last method is to use the Verify Disk utility to fix this ‘Seagate External Hard Drive Not Showing Up’ on Mac error.
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- A. Open Utilities & Disk Utility
- B. Highlight the greyed out volume
- C. Select the First Aid in the top center
- D. Select Run to perform disk diagnostics & fix any issues.
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This is a useful method to make sure that file structure and the format are without any issues and errors. If there is any problem, First Aid will help fix them easily, and the Mas OS will mount the disk directly too.
Therefore, you no longer have to struggle with the issue “Seagate external hard drive not showing up“. With the help of these methods, you can easily get rid of this annoying issue but do not forget to recover files beforehand. Make use of data recovery tools like Recoverit and EaseUS Data Recovery Software to retrieve files from the drive.